Quality and Business Excellence Manager

Overview: Working alongside our client, a leading manufacturer we are seeking an experienced Quality and Business Excellence Manager to join an established and successful team.

Benefits:

• Competitive annual leave entitlement
• Private medical cover
• Extensive training and career progression opportunities
• Life insurance
• Good pension scheme

 

Remit:

• As a Quality and Business Excellence Manager you will be responsible for managing the quality team covering both systems and process along with the considerable change program within the company
• The role will focus on ensuring the management system is being maintained in line with the companies quality certifications, ensuring quick customer complaint resolution and process controls are being followed
• The successful candidate will deliver a high level of standardized processes, focusing on the coaching and development of managers and team members to deliver Quality and Lean mindsets across the site

 

Role:

• Work with key stakeholders across business to identify improvement opportunities in alignment with business needs
• Track progress and take responsibility for site wide Business Excellence plan
• Manage Business Excellence – identifying and delivering training to ensure development of workforce
• Coach and support existing specialists in project activity and Lean/Six Sigma tools and techniques
• Take lead in complex projects
• Implement Gemba site wide
• Develop a site strategy to deliver a visual factory and information centre
• Effectively lead and facilitate process improvement-based workshops to drive ideas and solutions
• Successfully implement a layered process audit and Kamishibi daily checks
• Research and implement best practice techniques in both Quality and Operational Excellence
• Deliver 5’s workshops with departmental managers
• Introduce 3’c boards across the factory, ensuring actions are closed out within a timely manner
• Audit the site Management system and ensure procedures/ processes are inline required standard
• Manage the team performance to ensure business deliverables are achieved
• Conduct regular one-to-one’s with direct reports
• Development of close working relationships with the site management team
• To carry out any other reasonable requests and tasks as requested by the Company

 

Experience Requirements:

• Significant quality management experience in a large manufacturing environment
• A recognised engineering apprenticeship would be desirable but not essential
• Good knowledge of 8D activities, PPAP, SPC, FMEA, 8D, Control plans
• Six Sigma qualifications or working towards or strong experience with VSM ( value stream mapping )
• Good knowledge & experience with 5s, Gemba/3c’s, Kaizen, Continuous Improvement experience
• Capable of performing and administering Gage R&R, MSA activities
• Knowledge of change management
• Visual Factory knowledge
• ISO AS9100 Rev D audit trained – desirable, training can be provided
• ISO9001 Lead Auditor – desirable, training can be provided
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint

 

Attributes:

•  Excellent interpersonal skills with the ability to influence at all levels
• Practical hands-on approach to project management
• Process thinker with exceptional communication, problem solving an analytical skills
• Ability to both lead and work effectively within teams