Senior Quality Engineer

Job Overview: Working alongside our client, an established injection moulding manufacturer, we are looking for a Senior Quality Engineer to join their team to support continued business growth.

 

Remit:

• Working within the Operations team as a Senior Quality Engineer you will lead on quality, ensuring quality KPI’s are met, and CI goals are achieved whilst overseeing a team of shift Quality Controllers
• Reporting to the Operations & SHEQ Director, the Senior Quality Engineer will be responsible for ensuring product quality, resolving issues efficiently, and supporting the continuous improvement of procedures across the QHSE management Systems
• This role offers a defined progression path to Quality Manager within two years, making it an excellent opportunity for a Senior or Quality Engineer ready to take the next step in their career

 

Company Benefits:

• Monday-Friday days role
• Flexi-time contract
• 25 days holiday + bank holidays
• Private medical insurance
• Healthcare cash plan
• Life assurance

 

Role:

• Actively contribute to the Operations Team, supporting quality KPIs and continuous improvement
• Manage daily production quality and support NPI, ensuring product suitability to customer specifications
• Own customer relationships, handling complaints, quality queries, and ensuring timely resolutions
• Implement and manage 5S practices across key operational areas
• Respond promptly to quality-related customer enquiries, managing the full lifecycle of quality concerns (NCRs, concessions, rework, 8D investigations)
• Ensure quality compliance of third-party components and manage supplier communications
• Oversee the product returns process in line with RMA procedures, including issuing credit notes and managing stock reallocation
• Continuously improve quality inspection procedures and processes
• Lead internal audit programs in line with ISO 9001 and ISO 13485 standards, ensuring effective scheduling, execution, and closure of NCRs
• Drive and support the in-house 8D problem-solving program
• Maintain key quality registers and reporting tools
• Line manage the Quality Control team, including competency assessments and absence cover; support metrology tasks when needed
• Perform additional duties as required, including support for stock takes

 

Experience Requirements:

• Strong background in Production Quality within manufacturing (preferably plastics but other industries will be considered
• Hold an engineering qualification such as HNC, HND or BEng (desirable)
• Six Sigma Greenbelt (desirable)
• Experience of working to ISO accreditation and managing the associated QMS
• Experience of undertaking internal audits to 9001 or 13485, or willingness to train
• Detailed understanding and experience of applying six sigma principles tools for problem solving
• Experience working in a fast-paced environment with the ability to manage conflicting priorities
• Competent to read engineering drawings and measure components using metrological equipment
• Experience of undertaking root cause analysis on quality issues, and resolving them by putting corrective and preventative actions in place
• Experience of supporting the introduction of new business and engineering changes into production from a Quality perspective
• Full UK driving license required to attend customer sites

 

Key Words: “Quality Engineer”, “Senior Quality Engineer”, “Quality Manager”, “NPI Quality Engineer”, “Customer Quality Engineer”, “Senior Quality Technician”, “SQA”, “Quality Assurance” “injection moulding”, “ISO13485”, “ISO9001”, “Plastics”